“Available to you now: everything you need to know in order to have the confidence and the skills necessary to effectively defend yourself against the mental and emotional abuse of workplace bullies … including the 6 simple steps to handle any type of inappropriate comments and behaviors from supervisors, co-workers and customers!!!”

VERBAL DEFENSE TACTICS 101:
PRIMARY SKILLS TRAINING

Comprehensive Reality-Based Verbal Self-Defense Training Offered in a 2-Day Seminar

For office administrators, receptionists, service staff, non-profit volunteers, teachers, facilitators or anyone who is tired, frustrated, angry and unwilling to put up with abusive situations and people.

This INTRODUCTORYS SEMINAR is for anyone who wants to learn the skills necessary to effectively handle verbal abusers with a polite and professional manner, in any situation.

VERBAL DEFENSE TACTICS 101 is a 2-day training seminar filled with information and exercises that give you the skills to develop your own personalized style of Verbal Self Defense …

… then make it your unconscious response when dealing with difficult people.

You will come out of this training with a complete understanding of what you need to do, think and feel in order to deal with abusive individuals …

… and you will be amazed by the confidence and clarity with which YOU will be able to handle unpleasant and offensive people after just 2 days.

Plus, you will have everything you need to continue building on all the techniques you’ll have already learned – your Verbal Self Defense skills will only get better, faster, stronger.

Research has Shown that 49% of all Bullying Targets are Chosen Simply Because They are NICE PEOPLE – and as Many as 10% of All Suicides May Be Related to Such Traumatization! LEARN POWERFUL COMMUNICATION SKILLS to EFFECTIVELY DEFEND YOURSELF!

Statistics Show that 84% of Workplace Bullying Happens Towards WOMEN … and, on Average, They Usually Endure It for Almost 2 Years Before Filing a Complaint – Because They Simply Don’t HAVE A PROFESSIONAL WAY TO ADDRESS INAPPROPRIATE BEHAVIOR!

Before I give you a more in depth outline regarding this course, let me explain exactly what learning Verbal Self Defense means for you.

You probably have a general idea of what to expect by the name alone, so here is a simple explanation of what these tactics can do for:

WHAT IS VERBAL SELF DEFENSE ALL ABOUT ANYWAY?!

To really understand what Verbal Self Defense is and what it can do for you we must first recognize what it is NOT …

… this is NOT about Persuasion. Verbal Self Defense is exactly that – a form of Self Defense.

It’s unfortunate that many people confuse and mistakenly use the terms inter-changeably …

… this is a DIRE mistake (one that you’ll correct and thoroughly understand when taking this training).

VERBAL ABUSE (and non-verbal abuse) is a form of aggression and the behaviors can come in both obvious and subtle formats. Even worse, abuse is usually a pattern of behavior rather than one isolated incident. Some examples could include the following:

• Spreading malicious rumors, gossip or innuendos that are not true;

• Excluding or isolating someone socially;

• Intimidation using words, tone of voice, gestures or body posture;

• Deliberately impeding a person’s movements or ability to work;

• Threats of harm, including possible termination of employment;

• Unwarranted (or undeserved) punishment;

• Intruding on a person’s privacy by pestering, spying or stalking;

• Making someone feel guilty, ashamed or embarrassed;

• Yelling or using profanity;

• Persistently or constantly criticizing a person;

• Belittling a person’s opinions;

• Assigning unreasonable expectations, duties or workload;

• Assigning too few duties or too little work, creating feelings of uselessness;

• Blocking applications for training, time off or promotions;

• Tampering with someone’s personal belongings;

• Purposefully withholding necessary information or giving wrong information;

… in fact, any behavior which leaves a person feeling bad about themselves, their relationship with another person or about the family and friends is “abusive” in nature and whatever the intention of the attacker — whether abusive or not — will often remains a problem for the person who is left feeling bad for a long time to come!

The problem with trying to be persuasive in situations of verbal abuse is that the real issues (mentally and emotionally abusive words and actions) are outside the immediate topic of discussion … in order for you to be free to “persuade” how another person thinks or acts requires the communication between the two of you to be genuine and free of negative emotions, only then is Tactics of Behavioral Persuasion possible — The difference is that simple!

For more information about, and articles on, Verbal Self Defense you are encouraged to peruse through the articles featured on www.VerbalDefenseTactics.com (the website which sponsors this training seminar).

Now, it’s important we recognize that Verbal Self Defense is different from persuasion (which is the reason why, in this training seminar, we focus specifically on teaching you how to verbally defend yourself)

… we look at all the ways it can be used in different settings, with different people, in numerous different ways …

Tons of useful tools and techniques for everyone … no matter what situation you see yourself dealing with (you may even find that you can apply the things you learn in situations you haven’t even considered!) …

One significant consideration that you should know … no matter what kind of mental or emotion attacker you may deal with – and that is …

‘VERBAL DEFENSE TACTICS’ GIVES YOU A POWERFUL ADVANTAGE no matter who you use it on …

… because it’s a fact that these are difficult times …

… and the people all around us are more short tempered and stressed than ever before – through it all you can remain COMPLETELY SAFE from mental and emotional attacks because/with …

WORKPLACE BULLYING IS 200% MORE PREVALENT THAN SEXUAL HARASSMENT – AND IT MOST OFTEN OCCURS BEHIND CLOSED DOORS WITHOUT ANY WITNESSES

… which is truly shocking when you really think about it!

It’s difficult to imagine but TERRIBLY true …

… which means that you

MUST know how to DEFEND YOURSELF …

… to protect your own mental and emotional wellness in any situation, anywhere, anytime!!!

Simply summarized – these are the skills that will KEEP YOU SAFE …

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO DEAL WITH ABUSIVE MANAGERS …

“Marie, 46, didn’t throw hissy fits or office furniture at work. Her supervisor did.

She didn’t steal from the company till, but she saw another manager pluck $20 bills from the cash drawer repeatedly. She never threatened anyone with physical harm, but her supervisor raised his hand to her, saying, ‘You’ll see what’s going to happen.’

Soon she was being bullied by both managers.

When poison-pen e-mails came into the office under an anonymous Hotmail account, calling Marie a ‘sensationalistic bitch,’ she logged into an Internet tracking service and discovered the e-mails were being sent from her supervisor’s computer. With documentation in hand, she reported the offence, along with the other bullying behavior, to her employers.

They didn’t fire her bosses. They fired Marie.”

Joanne Hatherly, Journalist

Canwest News Service, November 6, 2006

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO DEAL WITH ABUSIVE CO-WORKERS …

“Jean, 45, was only at her job a week before her bully pinned one of her own mistakes on Jean.

‘I was subjected to daily bellowings, exclusion from department lunches, aggressive mean behavior, fault-finding, and I was blamed for others’ mistakes,’ says Jean.

When she met human resources staff, along with her union representative, she was surprised to learn they weren’t surprised at all. ‘Her rap sheet went back a long way,’ says Jean. The result: Neither human resources nor her union took action. She’s looking for a departmental transfer.

Unfortunately, bullies can thrive in a unionized environment where they might be protected from dismissal.”

Joanne Hatherly, Journalist

Canwest News Service, November 6, 2006

Situations like Marie’s and Jean’s are all too common these days. No matter who you are or where you come from, there are always going to be people in life who treat you in a mean, hurtful and inappropriate way. When that time comes, will you be ready?

With good communication skills and the right set of tactics anyone can have the ability to verbally defend themselves from abusive people. Whether that person is client or customer, co-worker or supervisor, friends or family or even complete strangers – these are the tools and techniques to handle those abusive situations …

RESEARCH HAS SHOWN THAT NEARLY 40% OF PEOPLE ARE BULLIED IN THE WORKPLACE SIMPLY BECAUSE IT WAS THEIR TURN – BUT VERBAL DEFENSE TACTICS ARE YOUR KEY TO FIGHT BACK!

We truly live in an ABUNDANT UNIVERSE …

… but many people believe these are tough economic times – those people are feeling angry, scared, hurt, confused … and they let those feelings out on the people around them – this is the perfect time to learn Verbal Self Defense …

… people who are usually kind and caring can say and do hurtful things – they are our friends, our family members, people we work with or clients and customers we meet every day – and in this world of communication wonders you want to find an easy and effective way to handle those difficult people in a kind and professional manner …

Bullying is a huge issue all over the world and more and more companies and government agencies have begun creating Anti-Bullying Policies in an attempt to deal with this explosive problem facing us all. Wikipedia says …

“In the United States, comprehensive workplace bullying legislation has yet to be passed by the federal government or by any U.S. state government, but since 2003, many state legislatures have considered bills. As of February 2009, 15 U.S. states have proposed legislation; Illinois, Utah, New Jersey, Washington, New York, Vermont, Oregon, Montana, Connecticut, Hawaii, Oklahoma, Kansas, Missouri, Massachusetts and California.”

… this shows that abusive work environments will no longer be tolerated – but do YOU have the skills necessary to face abusive people and deal with them in a polite and professional manner???

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO FACE THE CYCLE OF ABUSIVE PARTNERS …

“I grew up with a dad who talked with his fists, generally it started with him hitting my mum, then as I cried I got it too. I learnt to live with that, I was scared to breath in case he heard me and it started again … he appeared to love it.

My boyfriends, well one cheated on me, bust my lip on two occasions and blackened my eye … I thought it was normal behavior, I left him in the end and swore never to get involved in any other relationships.

I eventually met my current partner, we clicked, we had a lot in common, everything was good, until he developed a drinking problem, he is now an alcoholic and most nights I end up getting called all the names under the sun and treated in ways you would not even treat an animal.

I seem to be stuck in a cycle of these people and don’t know how to escape. I value my life so suicide is not an option but I need to make changes, big changes. [...]“

By [username] NeverEnding

Experience Project, [Online: www.ExperienceProject.com]

These Verbal Defense Tactics (and everything else you learn in this seminar) have been developed out of the behavioral science of Neuro Linguistic Programming …

… and, on top of that, they have been tested and proven to be effective – LAW ENFORCEMENT OFFICERS HAVE BEEN USING THIS STUFF FOR YEARS! – these are respected, highly valuable and in-demand skills.

Here are even more reasons why it totally benefits you to learn these skills …

THE BENEFITS OF LEARNING
VERBAL DEFENSE TACTICS:

While the methods of Verbal Self Defense are effective for dealing with aggressive communication … the teaching techniques used in this seminar will give you WAY MORE than just assertive language patterns. That’s because you will …

• Learn to recognize your own needs and how to appropriately take care of yourself;

• Be effective at dealing with tough situations quickly, before they get out of hand;

• Take into account your perceptions of “common sense” versus other people’s versions of “common sense”;

• Find ways to respect your own personal values and beliefs while still acknowledging others’;

• Understand how humans generate emotions and learn how to control your own;

• Admit that every single relationship is different and they all deserve their own Verbal Defense Tactics;

• Know how to find the words that are right for you based on what you think is right and wrong;

• Have a way to accept without judging aggressive people, while still addressing their abusive behavior;

• Be able to adjust your technique on the fly and deal with unexpected changes;

• How to work within your own situation and needs based upon the events of the moment;

• The most effective way to handle situations where more than one person is treating you inappropriately or unfairly;

• Little tips and tricks to give you an advantage when you don’t know what else to do or say;

• The best means for controlling when, where and how you communicate with difficult people;

• Learning to understand what you need to not experience the after-effects of mental and emotional abuse!

… so you can see that this long list of benefits show that you get much more than just assertive language patterns …

… even more than just learning how to control an argument;

Every Person Has An Inalienable Right To Personal Safety – Including Safety From Mental And Emotional Abuse! …

… VERBAL SELF DEFENSE IS THE MOST EFFECTIVE WAY TO ENSURE YOUR RIGHT TO BE TREATED WITH DIGNITY AND RESPECT!

… VERBAL DEFENSE TACTICS 101 is a complete training seminar incorporating everything you need to think and do in order to professionally interact with (and ultimately control) the way others communicate with you …

“This 6 Step Verbal Self Defense Model incorporates all the important and useful components of normal human defensive tactics in a way that is simple to remember and easy to do. Although it may not always get you everything you want in life, this model will provide you with a structure that will help you be clear in your communication while also providing you with the feedback necessary to identify when it is time to try a new tactic.”

- Dr. Daniel Scott, Verbal Self Defense in The Workplace

Now that you understand the benefits of learning Verbal Self Defense, AND why these rare skills are so valuable in the world today …

… and why it’s TOTALLY worth investing in VERBAL DEFENSE TACTICS 101 … let me give you a little more detail about the actual training seminar and how it will give you a huge number of things that you can INSTANTLY INTEGRATE into your way of communicating with people …

WHAT YOU WILL LEARN AT VERBAL DEFENSE TACTICS 101 SEMINAR

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO DEAL WITH ABUSIVE FRIENDS …

“For the past ten years, I’ve been silently screaming for help because of my supposed ‘best friend’. [...]

I’ve never been as good as her, never as pretty, never as equal in worth, after all, I’m just me. I never realized I had a problem, I never knew that a friend wasn’t supposed to be like that, and when I did, it was too late. I am hooked in too many ways.

She could never do anything on her own, I had to tie her shoes, get her notebook, carry her backpack, get her phone, and I hardly minded, because it was a few steps away from her.

Should I do anything wrong, not only was I reminded how worthless I was with a heaping of attitude and glare, I was hit. She would take out her anger on me, slapping me and biting and kicking, all while I stood waiting and praying for it to end. Should I try to hit back, I would either be hit harder, or she would cry and I would instantly feel remorseful and awful.

I couldn’t escape. People noticed of course, and tried to help, but they didn’t understand. They didn’t realize how worse of a wrath I would receive because of their interfering.

Thankfully her hitting tendencies have lessened greatly over the years as she’s matured, but she still lashes out and I feel she has never been able to understand me as she thinks she does. I believe she is sorry for the things she used to do, but she has never said it, and she is still as attached to me as she was before. It’s too easy to push the wrong button, I walk on eggshells whenever I’m around her. I don’t know why I have been un-able to release her grip from me all these years. I suppose for a long time I had come to believe she was right, it was my fault, and that maybe it was just my burden to bare. So now I have a mental handbook on how to deal with it; how to respond, what to say, how to act [...]“

By [username] XxsweetxpoisonxX

Experience Project, [Online: www.ExperienceProject.com]

The Freedom is Here Now:

This Training Seminar is Your First Step – To Building a Life Full of Healthy Friendships, Positive Working Relationships and Strong Family Connection.

TRAINING OUTCOMES:

• Imagine having the ability to stay calm, clear minded and in control no matter what kind of difficult situation you face, and be confident in your knowledge and ability to handle it.

• Imagine being able to get clear about why people make you upset – being able to recognize your personal values that people are offending and be able to do something to stop it.

• Imagine having a way to directly deal with inappropriate or offensive words and behaviors of others in a way that still allows you to be the polite, professional and caring person that you are.

• Imagine being gifted with a SIMPLE AND EASY-TO-REMEMBER 6 STEP PROCESS you can use TO VERBALLY DEFEND YOURSELF against anyone, anywhere, any time and in any situation – and know that it works!

• Imagine having the ability to understand and effectively utilize components of non-verbal communication all humans use unconsciously – giving you more control over a conversation.

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO DEAL WITH ABUSIVE SIBLINGS …

“Ever since I was just a little girl, my older brother would bully me. He would say things like ‘I wish you were never born!’ or ‘You are so f***ing stupid!’ or ‘You f***ing retard! What were you thinking?’

Sometimes I would just make a little mistake and he would yell at me and make me feel like a stupid, worthless person …

I was TERRIFIED of him. He was just such an angry person. Sometimes he even hit me. I remember one time in the 6th grade this boy walked by and just lifted his hands up and I flinched. I thought he was going to hit me. I feel like my brother has made me a jumpy person.

Another thing I hate about how he was is that he would also emotionally abuse my mom. That’s what got me angry the most! How dare he hurt my mom like that. She doesn’t deserve it. She is a really good person. I guess it’s because she’s somewhat of a ‘doormat’. But that just makes it worse to take advantage of someone who is nice. How dare he? [...] It still gets me mad. All she ever did was love him and he just couldn’t try and make her happy. He just caused us a lot of stress.

Now whenever I make a mistake in life, I hear his voice telling me that I’m stupid. But I think sometimes, I can ignore it.

Anyhow … well, things have actually improved though. He hugs me and says that he loves me. It was so weird the first time he hugged me. It just made me happy the whole day. And he’s more nice to my mom. So that’s good. And now that I’m older, I do understand that he just had a lot of problems. He’s bi polar and he deals with it by smoking pot and drinking. So sometimes I can look back and just feel sorry for him … He’s had a really sad life actually. He was bullied at school. And his dad was never there for him … so yeah.

But still, his problems affected me.”

By [username] minnie22mouse

Experience Project, [Online: www.ExperienceProject.com]

THE TRAINING SEMINAR AGENDA:

… AND, here are the actual topics we cover during the 2-day seminar in order to give people the skills you should have to verbally defend yourself …

• The difference between methods of Behavioral Persuasion and Verbal Self Defense;

• How to apply a specific set of convenient beliefs useful for increasing the effectiveness of Verbal Self Defense;

• Why people become aggressive towards others and how to control your reaction to it;

• Recognizing the difference between emotions and logical thinking, and how to find balance;

• Ways of utilizing how the human mind creates and stores beliefs and values about the world;

• How to stay in control of your emotional reactions and mental state;

• The process of communicating with others and how to make it as efficient and effective as possible;

• Recognizing and utilizing your own perceptions of the world;

• How to properly consider and apply empathy (and sympathy) towards others;

• The most effective way of taking into consideration the group dynamics within an organization/family;

• The best way to properly get an “out of the box” point of view;

• Tools and techniques of physical rapport (including posture, breathing, facial expressions, gestures and facial expressions);

• Way to incorporate vocal rapport with others using voice qualities, individual words and personal phrases;

• Control of your own vocal qualities (such as tone, tempo, quality and volume) to be a better communicator;

• Increasing sensory awareness and utilizing it to choose language which will avoid escalating a situation of conflict;

• Using full Awareness, setting an appropriate Intention and maintaining Focus in the face of aggression;

• A simple 6 step model of Verbal Self Defense which addresses all communication needs including accountability;

• Several individual advanced techniques of interpersonal communication;

• The way to apply the skills learned to situations incorporating multiple attackers!

As you can see, a lot is covered in those 2-days – and a real solid foundation is set for you to feel secure in your new skills and abilities …

Here are some more situations

VERBAL DEFENSE TACTICS 101 ATTENDEES

are capable of dealing with …

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO DEAL WITH ABUSIVE BOYFRIENDS …

“I am really confused and often think I am the crazy one. I find myself doing things that just aren’t me …

My boyfriend of three years [...] used to ‘encourage me’ (in an intense way) to grow my hair long and make it blonder than it was. He often made comments on my body and would check in on if I had lost weight, he used to tell me my sister was prettier than me, he even told me my female anatomy was weird and bizarre (not normal), he told me my breasts were too small. He often would threaten to break up with me. He told me that I didn’t buy him an expensive enough xmas present even though I spent much time buying him things. He wouldn’t even change his myspace profile to say he was in a relationship. He would have these young 19 year old girls on his page and would often make up weird reasons why.

The thing is even [writing] this I often wonder if I am over reacting, if he is in actually just a normal guy. [...]

Am I a crazy *****? Is there something wrong with me? [...]“

By [username] sunshine123

Experience Project, [Online: www.ExperienceProject.com]

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO DEAL WITH ABUSIVE MOTHERS …

“I’m a resourceful, ingenuous, brave, strong and brilliant person … who always felt helpless and miserable deep inside, and keeps feeling that way because I’ve been treated as and inferior and despicable piece of meat since my childhood. Each and every member of ‘my family’ taught to me that I deserved no love nor care, and that not even me myself should pay attention to my own needs and feelings. I’d never be a true member of the family, or of society. When I was a toddler, my mother used to tell me she regretted not to have accomplished her ‘duty’ of killing me when I was a baby and that I didn’t deserve or wasn’t worth the air I was breathing (I can yet remember myself asking God to forgive me because I sinned every time I breathed, thus ‘stealing’ a good which didn’t belong to me; the air.) I’m 44 now, and she had recently told me ‘you’ve always been a child who didn’t deserve love.’

You’ll wonder why I on earth I keep in contact with such a bitch. Well, my lack of self-confidence and self-esteem did influence my chances of success in work and love affairs (I did have a number of notorious achievements, but never felt [worthy] enough to ask for decent salaries, fees and more caring and respectful lovers). [...]

As a result, I, the teacher, the writer, the 26 books translator, the former A-qualifications students, the novel artist with five individual exhibitions, the four foreign languages student and the Master of Arts University degree scholar, I, am the pity and the shame of all my family, can hardly afford a room in a shared flat without almost giving up eating, and often think of myself as a sort of ill-formed fetus who will never be able to escape from its own bloody uterus coffin …

… friendly, sensible and caring words are usually much more effective than [other options], and will at least help me [find] a way out …”

By [username] H2O2

Experience Project, [Online: www.ExperienceProject.com]

ABOUT YOUR TRAINER: DANIEL SCOTT, Ph.D.

Neuro Linguistic Programming Trainer, Consultant & Behavior Modification Coach

So, you may be wondering who this impressive trainer is that can give you such life changing skills … well that would be me, Daniel …

… a dedicated, life long trainer in the field of Neuro Linguistic Programming (the science of human behavior). I’ve been working in this field for almost a decade, specializing in Verbal Defense Tactics since 2004 …

… and this is my PASSION! I absolutely love teaching this seminar because I’ve seen just how personally empowering it can be!

My own experience with Verbal Self Defense is most prominent working in the liquor service industry for OVER 2 YEARS – teaching bartenders and waitresses how to properly deal with intoxicated (and often aggressive) patrons …

… which is why the content of this seminar AND its structure are based on Neuro Linguistic Programming transformational style of training …

… meaning, you learn how to control someone’s behavior while at the same time re-programming your own in order for all the skills you learn in the course to be easily and effortlessly integrated into your own unconscious habits!

So here’s where these communication tactics come from and why I invite you to come to my little training program for Verbal Self Defense here in beautiful Victoria, BC …

… NOW …

… while space is still available …

A TALE OF VERBAL SELF DEFENSE …

My journey into the world of Verbal Defense Tactics all began way back in 2000. Having worked in Business Administration for a decade I decided it was time for a change … and then I met Judy Wright, my first mentor and trainer in NLP …

With Judy’s guidance I began studying the science of Neuro Linguistic Programming and within a year I was working one-on-one, coaching clients toward personal change … but I wasn’t quite satisfied – I needed more!

Eventually I ended up at NLP University in Santa Cruz, California where I achieved my

NLP TRAINER AND CONSULTANCY CERTIFICATION …

… but that wasn’t the only thing I got from NLPU in 2004 – while I was taking the program I met dozens upon dozens of NLP trainers from around the world … many of them offered input in helping me build this new technique for Verbal Self Defense …

… and with their feedback I was able to put together a simple, 6-STEP MODEL utilizing both hypnotic and cognizant language patterns from NLP to help people find appropriate and professional ways to handle both verbal and non-verbal abuse at work and at home.

… since then I have developed an entire course around the model, including training in state management, improving sensory awareness and proper use of personal perceptions …

Throughout my years of training in Neuro Linguistic Programming it’s been my honor to have some amazing opportunities to meet and learn from a few of the world’s most renowned facilitators and leading experts in the fields of interpersonal communication and behavioral change technology, including …

• Robert Dilts – a developer, author, trainer and consultant in the field of Neuro Linguistic Programming since its creation in 1975 by John Grinder and Richard Bandler.

• Judith DeLozier – a member of John Grinder and Richard Bandler’s original group of students, she continues to contribute extensively to the development of NLP models and processes as a trainer and author with special focus on culture, anthropology and Gregory Bateson’s epistemology.

• Sid Jacobson – was one of the early Certified Trainers of the Society of NLP who specializes in the areas of education, training, and writing, in addition to psychotherapy applications.

• Suzi Smith – co-founded of Anchor Point Institute with Robert Dilts, and Tim Hallbom, she specializes in developing new NLP applications in the field of health and well-being.

… these are just some of the people who inspired me to create THE PHENOMENAL, INNOVATIVE AND EASY 6 STEP PROCESS FOR VERBAL SELF DEFENSE that is so effective for addressing your needs PLUS still respecting the personal boundaries of others!

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO DEAL WITH AN ABUSIVE HUSBAND …

“At first, I didn’t need anyone but my new boyfriend. I was young and foolish to have thought so. We’ve now been married for 18 months and it’s HELL.

I’m not allowed to have any friends other than the ones he’s chosen for me; he doesn’t want me talking on the phone when he’s not home … but when he IS home and the phone rings, he gets absolutely pissed that all my attention isn’t on him. Everything keeps me second guessing all of my actions. He wants me to do one thing … I do it, and he’s angry I did. So the next time, I don’t do it … and he’s pissed that I didn’t. [...]

He has three kids from previous marriages, and we have two children together. I take care of everything. I do everything as if I’m his servant girl for fear of making him angry. I want so desperately to get out. I have no place to go. No money. No job. No work experience. No friends. Nothing but a high school diploma. I can’t just put me and my two young children out on the street, so I’m stuck here. In hell. Serving my dictator.

It was interesting how when I finally did decide I needed out that the day time talk shows all consisted of abused, neglected, controlled people. One woman had said her ex-husband had started by alienating her from her friends and family. Check. Becoming controlling and jealous. Check. Then came the mental/verbal/emotional abuse. Check. Next is physical abuse. My husband isn’t far off. 3 out of 4 in this case is not a good thing. I’m scared shitless for myself and my kids. My hair is falling out because I’m so stressed and depressed. What can I do? I’m stuck. And there’s no way out.”

By [username] lilcrozzyjc

Experience Project, [Online: www.ExperienceProject.com]

… today, news reports and magazine articles constantly assert that one of the foremost problems facing business today is workplace bullying and verbal abuse – with economic strife looming over everyone, the concern about hostile working environments is on the rise – here are only a few organizations I’ve had the pleasure of successfully teaching these Verbal Defense Tactics for …

Nestle Purina

Kardel Industries

Cornerstone Properties

Saanich Parks and Recreation

Esquimalt Parks and Recreation

Canadian Union of Public Employees (Victoria)

Greater Victoria Teachers Association

Shoreline Community School

Juan de Fuca Parks and Recreation

The Esquimalt Inn

… and now I’m regularly being referred to as an Expert in the fields of Verbal Self Defense & Tactical Communication for Behavioral Persuasion.

And beyond all that there is still more …

… being a fully certified NLP trainer with qualifications recognized by the American Board of NLP and the Canadian Association of NLP I have the skills necessary to make certain you get what you need …

… as a Professional Facilitator I bring with me to every class:

• Advanced techniques of interpersonal communication,

• Extensive experience in business management and consulting,

• Behavioral transformation techniques for teaching and training,

• The ability to access and utilize advanced strategies of different learning styles,

• Limitless flexibility with the tools and techniques of choice theory and behavioral persuasion,

• The power to access the personal values you need to be in touch with in order to make these techniques work for you,

• A boundless sense of energy and purpose dedicated to giving you the training you need to have the fun, freedom, power and relationships you want!

My training, background and qualifications aside – I’m also a person … who loves his job! …

… this has become my life’s passion – it’s what I live to do! …

… and you will see that energy, attitude and enjoyment in every training course I teach!

This is the source of everything that my entire business is built upon … it’s the element that makes my transformational training seminars stand out for the participants …

… those personality traits alone will make the experience memorable – and still there is more …

… when I say transformational training, that’s exactly what you get – transformation of old behaviors into new and more useful ones … whatever you do now to deal with difficult people – it will be even more effective by the end of these 2 days.

The tools and techniques of NLP have given me the ability to teach to any style of learning …

… sooooo, you’ll want to get in on VERBAL DEFENSE TACTICS 101 and my other seminar (the VERBAL DEFENSE TACTICS BOOT CAMP) while there are still spaces available …

With all of who and what I stand for, combined with all the information that has been brought together into this single training seminar, it’s no wonder attendees always walk away pleased with the new skills they’ve gained …

… whether it be an entirely new way of dealing with verbally aggressive people or simply a deeper awareness of how to ensure the continuation of already healthy relationships … YOU WILL get something useful out of this seminar!

I PRIDE MYSELF ON BEING A SUPPORTIVE AND CARING TRAINER WHO WILL TEACH YOU EVERYTHING I KNOW …

This isn’t just about teaching a workshop – my goal is to get this information into the world … to give people the power to build better lives for themselves and the people around them … to do my part in making this a world to which we all want to belong! …

… I happily offer to give you ANY AND ALL knowledge I possibly can during this seminar – I never hold anything back …

… I have absolutely no contradictory self interests for keeping any trade secrets or any of the really, really useful stuff to myself and hidden from the world …

… in actual fact, it’s the exact opposite! – I want you to take everything you learn back to your friends, family, co-workers and colleagues … teach them what you learn … I would be pleased for anyone who wishes to help me spread the gift of this information across the globe!

VERBAL SELF DEFENSE GIVES YOU THE TOOLS TO DEAL WITH AN ABUSIVE EX …

“I split up for the last time with my ex boyfriend a month ago. I cut off all contact with him, which for the most part he respected but for once when he sent me a text. We share a lot of the same friends so the chance of running into him has always been there.

Last night, he showed up at the bar after several people asked him not to as well as my sending him a text asking him not to. Well, I didn’t handle myself well at all. When I heard he was coming, I started crying and when he got there he said hi like it was not a big deal.

He sat at the end of the bar and I ignored him as best I could, but was crying anyway. After a bit, he tried to start a conversation with me and I started crying harder.

My friend spoke up and told him to leave me alone. He started yelling which freaked me out more and my friend took me out of there.

He still wins. He still can control how I feel. I don’t like it.

I need a game plan because it is impossible to never see him again. [...]“

By [username] annetastic

Experience Project, [Online: www.ExperienceProject.com]

Now, a …

WARNING!

… you can expect this will be a training course – NOT group therapy. I know it might seem harsh to say that, but it’s important for people to know and come to this course understanding what that means …

… although I am a personal coach who does one-on-one sessions in my private practice – I asked that we avoid getting too deep into anyone’s personal situations during the seminar … this can easily eat up a great deal of teaching time.

… inevitably, someone hopes this seminar to be the proverbial Fix All solution … but this training is about learning to stand up and be counted – only if you want to. If you’re ready to start setting up strong boundaries and stop people from walking all over you … this 2 day seminar will give you the ability to find your words and do it your own way without making enemies along the way.

… during the class we will look at specific situations that participants have experienced – to discuss how it can be handled differently using the techniques taught in class … we can find options to consider …

… healing past hurt and letting go of limiting beliefs about yourself or your life are things to do in private …

Please accept my apology for the length of this web page … my intention is to make sure you have everything you need to make a thoroughly informed decision about coming …

… and here are a few other points that people often want to know – here’s more about the detailed nuts and bolts of the course …

ANSWERS TO OTHER FREQUENTLY ASKED QUESTIONS ABOUT ATTENDING VERBAL DEFENSE TACTICS 101

Q. Do You Want a Lot of Attendees?

A. No. My intention behind limiting the seminar to 10 participants is to ensure as much individual attention as possible in a comfortable, relaxed learning environment … this way you get lots of opportunity to have direct interaction with me as the trainer while still having the chance to meet all the other people at the course.

… the downside is that training programs, with so few spots – always sell out … sometimes far in advance of the date. So with the low participant numbers be sure to register early to avoid disappointment!

Q. Who Comes to This Kind of Seminar? What Are the Other Participants Like?

A. People just like YOU. Often they’re someone who has faced situations in the past that left them feeling bad & thinking over and over again, “I should have said …” – people who wish they had more options for dealing with conflict in their life … either in their personal life or on the job … perhaps with family and friends or customers and colleagues.

Sometimes they’re a person who knows someone that is dealing with abusive people (or one particular abusive person) on a regular basis and they want to learn something that could help them deal.

In either case they come from all walks of life … university professors, public speakers & facilitators, teachers & principles, government workers & social workers, non-profit volunteers, lawyers & accountants, mediators, property managers, security officers … the list goes on and on – anyone who has to deal with people that just rub them the wrong way.

The most awesome part is where the participants come from … although most will come from North America (United States, Canada and Mexico) … people from all over the world will make the journey to attend this amazing seminar … from places like the United Kingdom, Denmark, Netherlands, Austria, Bulgaria, Italy, Norway, South Africa … you have no idea who you will meet or where they might be from!

Q. Where Is This Training Seminar Held and How Do I Get There?

A. A big part of the attraction of these seminars is that they are held in beautiful Victoria, British Columbia, Canada … a great little city full of world class amenities with a focus on tourism …

To get here … the nearest airport is the Victoria International Airport (www.victoriaairport.com) … alternatively a lot of people travel to the city of Vancouver on the mainland for their vacation, which has the Vancouver International Airport (www.yvr.ca) and then take the short ferry ride to Victoria (www.bcferries.com) …

… Victoria is home to number of art galleries, exhibits and studios. You can walk from gallery to gallery in Victoria’s downtown core or drive the country roads to visit artisans’ studios. Paintings, prints, sculptures in glass, wood and pottery can all be found and the traditional art of the First Nations peoples is widespread all over the Island …

… host to everything from museums and art galleries to castles, landmarks, gardens and zoos – Victoria’s attractions invite visitors into a world of history, entertainment and colour …

… anyone with a taste for music – all styles of music fill local concert halls, cathedrals, nightclubs and pubs …

… younger visitors will delight in discovering local marine life, bugs, butterflies and farm animals – and they can assist in carving a native totem pole or dig for minerals in a scratch patch …

… for the whole family, recreation centres, swimming pools, waterslides and mini-golf are also favourite attractions in the city.

… As soon as you register you’ll receive the logistics for the course – including travel options, driving directions (a ferry is one way to get here, or by air travel) and recommended accommodations (whatever your tastes, preferences and budget) …

In the meantime, for a wealth of additional info you can visit these websites:

www.tourismvictoria.com

www.greatervictoria.com

www.vancouverisland.com

www.travel.bc.ca

www.victoria-bc.com

Q. When Is the Next Verbal Defense Tactics 101 Training Seminar? And If I Can’t Make That, When Is the Next One After That?

A. The VERBAL DEFENSE TACTICS 101: Primary Skills Training Seminar is held twice a year – usually in mid September and early February …

… this allows businesses, schools and organizations to get training in preparation for Workplace Bullying Awareness Week in February and National Anti-Bullying Week in November.

The scheduled training dates are as follows:

Scheduled Dates for 2010:

(Sorry, seats no longer available.)

… or, as an alternative you can arrange your own private training with me. I offer all the material in this training seminar to groups and organizations with 6 or more participants … plus, the agenda can be custom designed to meet your unique wants and needs (which means it will be anywhere from 3 hours to 2 days in length — you decide) …

… if you’d like more information about hiring me to do in-house verbal self defense training seminars for your group, organization or company, please feel encouraged to contact me through our contact page — just CLICK HERE.

Q. What If I Want to Bring This Back to My Own Company or School and Teach People Here?

A. This training course is ONLY the basic skills – if you want to have the ability to effectively teach these tools and techniques to others then you should attend the second 2-day immediately after …

… VERBAL DEFENSE TACTICS INSTRUCTOR CERTIFICATION BOOT CAMP …

… this second 2-day seminar will give you everything you need to be a properly trained and prepared Verbal Self Defense Instructor – at the end of this second of two Verbal Defense Tactics seminars you will receive a Verbal Defense Tactics Trainer and Consultancy Certification …

… with this certification you will be able to confidently begin teaching Verbal Self Defense workshops and corporate seminars.

(Click Here for More Info About the Instructor’s Boot Camp)

Q. So, Exactly What is the VERBAL DEFENSE TACTICS INSTRUCTOR CERTIFICATION BOOT CAMP About? And How Is It Different From the Verbal Defense Tactics 101: Primary Skills Training Seminar?

A. The Verbal Defense Tactics Boot Camp is the advanced Level 2 Training. It was obvious to me that if I want to give this information to the world it would require people to start teaching it to others (after all, I’m only one person – I can’t teach everyone) – but to do that it requires more than just knowing the NLP 6 Step Verbal Self Defense Model …

… so, with the foundation set in Verbal Defense Tactics 101 you will take an exponential jump in skill and confidence with the boot camp training. It goes beyond just Verbal Self Defense – it teaches you the process used to create the original model and gives you more training so you can put your own spin on it …

… we cover everything in this second seminar that you need to know in order to add Verbal Self Defense Consulting and Instruction to your own business services or personal repertoire of business skills … everything from how to teach the material using simple NLP tools and techniques all the way to how you can develop it into your business and sales/marketing strategies.

Click Here for More Information About the

Verbal Defense Tactics Instructor Certifcation Boot Camp

When is it? Since some attendees travel a long distance to attend the first seminar, the Instructor Certification Boot Camp is offered immediately after the Verbal Defense Tactics 101 seminar – so you can get the most comprehensive training possible in just one trip!

Q. What if I Find It’s Just Not Right For Me? I’m a Bit Concerned … Do You Offer Any Kind of Guarantee?

A. This is an excellent question! Let me reassure you that it is absolutely normal to be a bit apprehensive when you first sign up – almost everyone is! After all, this is about learning to face really difficult situations … this is about learning to defend yourself against verbally abusive people … in a public seminar no less.

You might be asking yourself … Can I do this? Will this work for me? What if I don’t get it? – and they’re all perfectly natural questions to think about … and I promise you that everyone who comes with an open mind and an open heart will learn to build upon what’s inside themselves and find the right words for them to stay mentally and emotionally safe.

Be assured, this isn’t just about standing up to bullies in this world – this is about self discovery and understanding … learning to know what’s right and wrong for YOU … learning to appropriately address the events, experiences and situations throughout your life which you feel are important … this is about learning total self care.

This will be a closed seminar where people are encouraged to grow as they learn in a fun and friendly atmosphere … you are welcome to do only what you are comfortable with – focus on getting the lessons and learnings that will work for you! I am a kind, gentle and caring facilitator … and if there are things you want information on that you are not comfortable sharing in class, I always make my self available in the evenings for people who require extra one-on-one guidance – so you can trust yourself and know you are in good hands here!

Now – with regard to a GUARANTEE … yes, I offer a major one …

If you are not 100% Fully Satisfied. I will return the …

FULL COST OF THE SEMINAR, PLUS $100

to compensate you for your valuable time.

Why?! … because I am absolutely confident not only that you are going to get something useful out of this seminar, you are going to have an fun and transformational experience along the way!

This is my promise to you … and for anyone wondering – I’ve never had a student take me up on this guarantee … however, this guarantee always remains available to anyone who registers so that you understand how completely confident I am in the training that I provide.

Q. What Does This Training Include?

A. For your seminar fees, you will receive:

• Two full days of training filled with as much information as possible regarding how, what, why and  what-if situations where people are mentally and emotionally abusive and all the training necessary to effectively handle them in a professional manner;

• Countless exercises that will help to integrate all the lessons and learnings you gain from the information presented into your unconscious behavior patterns – insuring that your new skills become habitual responses to aggressive communicators;

• A complete student tactical communications training manual filled with everything you may need to refer back to when you get home, plus extra information to help you take your skills even further;

• Full color digital copies of any and all Graphics Coaching Wall Charts produced in class, sent by email within two weeks post-seminar.

Q. So, What’s The Cost of Attending?

A. Whenever you take this kind of valuable skills training it is important to look, not at what it costs … you should consider how it is VALUABLE for you.

Currently the cost of workplace bullying on businesses are growing more and more every day. In the same way, in these times of financial instability, personal long-term suffering is being inflicted upon individuals every day as more and more people lose their temper, get frustrated and become verbally abusive towards one another!

With these skills you will be free to help create more supportive and understanding working environments, making it a more pleasant and enjoyable place for both staff and customers — essentially you help to create a world to which we all want to belong!

So, what does that get you?? … to start, a more happy and satisfying life for yourself … plus the ability to give people more power to make their own lives better — by teaching them there are better ways to interact and treat one another with MORE RESPECT, MORE DIGNITY and MORE ACCEPTANCE!!!

YOUR INVESTMENT IS: $297.00

The fee for the Verbal Defense Tactics 101: Primary Skills Training seminar …

… is $297.00 (Canadian funds).

Fee Includes:

• 2 days of training (9:00 am – 5:00 pm);
• Extensive handouts;
• Any materials required within the seminar;
• Continued on-going personal support of Dr. Scott by email after you return home.

Q. This Is My Own Investment – Is There a Way I Can Make Partial Payments So It’s Easier On My Cash-Flow?

A. Absolutely, Yes! I have myself had to invest a good deal of time and money into my own training over the years and so I certainly have compassion for the cash-flow concerns of people in today’s job market … and so, as a way to help make the financial investment in your training as easy as possible. I offer a couple different payment plan options, which include letting you extend your payments beyond the completion of the actual training seminars (trusting you to fulfill your commitment).

Your Easy Payment Plan Options are:

You have the choice of one full payment or you have the option of dividing your payment into 3 or 6 micro-payments, with the first payment due upon registration and then every 30 days for the remainder of the plan.

Q. Do I Have to Take Both Seminars Together?

A. No. Someone could decide to take Verbal Defense Tactics 101: Primary Skills Training first, then follow it up with the Verbal Defense Tactics Boot Camp at another date. I choose to offer these two workshops back to back because most people who attend often travel significant distances to come (and they prefer to get as much training as they can all in one trip). However, if you are okay with making two trips, or you live in the area, then you can certainly split your workshop dates …

… but, if you only realize after the first training event begins that it is much more valuable than you expected, and you’d like to stay for the instructor’s training, space may not be available …

… if you want everything you need in order to add Verbal Self Defense Consulting and Instruction to your own business services or personal repertoire of business skills so you can start making money helping others make their own lives better I recommend that you register for these seminars back-to-back.

And There You Have It … This Course Will Be Filled with Tons of GREAT VALUE for YOU!!!

Now, here is the most important point — There is no other Verbal Self Defense training course out there offering such powerfully effective knowledge along with the straight-forward, easy-to-follow 6 Step Verbal Self Defense Model that you get from “VERBAL DEFENSE TACTICS 101: PRIMARY SKILLS TRAINING and THE INSTRUCTOR’S BOOT CAMP.”

… I’m not telling you that you can’t try to learn verbal self defense from a book or from other classes available on the internet … but these two seminars have been carefully structured to teach you, in the most efficient way possible, the most effective verbal self defense skills currently available — which will have amazingly positive effects throughout your life as well as the lives of all the people around you … and that is why I am so passionate about teaching these skills to people like you — so you too can share these fantastic lessons and learnings to others and find more joy and fulfillment in your own life. (plus you can make some extra money too!!!)

I look forward helping you build these skills which allow you to take full control over your life by awakening the Verbal Defender within you!

Respectfully,

Daniel Scott, Ph.D.

Verbal Defense Tactics Training and

Soaring Success Personal Excellence Coaching

P.S. Do you have further questions? If so, please feel encouraged to contact me through our contact page … just CLICK HERE.

P.P.S. Please remember that there are only a limited number of seats so these workshops fill up fast! If you are serious about developing verbal self defense skills that work, then …