Verbal Self Defense Tactics

Now available in fine bookstores everywhere!

“If you are, like many of us, tired, frustrated, angry and unwilling to put up with abusive situations and people — then you need to know how to handle these unpleasant experiences in a professional manner. This new book will teach you 6 simple steps to deal with non-physical attacks and be able to create a better working environment for yourself, your co-workers and your customers & clients.”

It’s commonly agreed that one of the foremost problems facing business today is workplace bullying and verbal abuse …

… and with economic strife looming over everyone, the issue of hostile working environments is becoming more common — which has only lead to an increase in personal stress for staff and consumers alike!

Have you ever had to deal with …

• … people spreading malicious rumors about you?
• … someone trying to intimidate you?
• … somebody picking on you or threatening you?
• … another person intentionally making you feel embarrassed or guilty?
• … constant criticism from someone?
• … being belittled or having your ideas belittled by another person?

So far there hasn’t been a specific, easy-to-follow, effective tool or technique available to help people deal with problems like these …

UNTIL NOW — this new book by Dr. Scott, a leading trainer in Verbal Self Defense, gives you easy to learn skills which allow you to verbally defend yourself from the mental and emotional abuse of both co-workers and clients … all while maintaining a dignified, appropriate and professional attitude!

WHAT WILL THIS BOOK SPECIFICALLY TEACH YOU?

RESEARCH SHOWS THAT WORKPLACE BULLYING IS 200% MORE PREVALENT THAN SEXUAL HARASSMENT … AND ALMOST 40% OF THOSE PEOPLE ARE BULLIED SIMPLY BECAUSE IT WAS THEIR TURN!

YES – it’s completely true – this book will teach you 6 easy steps for verbal self defense to handle workplace bullying — and it will give you much more …

… you will also learn everything you need during the process of preparing yourself to handle mental and emotional abuse from others — things you will experience in this book include:

• This book will guide you through a detailed process of learning and practicing all the skills necessary to verbally defend yourself effectively in a professional manner.

• You will be able to identify mentally and emotionally bullying words and behaviors as they are happening — not after you get home and have been thinking about it all night!

• Know how to recognize, understand and work within your own mental and emotional guidelines to set a useful intention for how you use the 6 easy steps of Verbal Self Defense and apply them in the way most acceptable for you.

• Exercises which teach you how to properly consider other people’s perceptions while still respecting and adhering to your own personal morals and principles, all within the structure and expectations of the company.

• By the end of the book you will understand how to properly separate different points of view so that you can use that knowledge and awareness to be more effective at developing interpersonal rapport with others.

• In developing your skills you will learn behavioral concepts such as emotional state control (which you will use to create useful emotional states for dealing with conflict).

• With an improved ability to remain calm and relaxed in the face of abusive people you will learn how to use your sensory awareness to generate specific language — to choose words and phrases that will avoid escalating potentially volatile situations.

• Using your ability to clarify the source of your own communication while recognizing individual styles of how other people express themselves, you will be able to communicate more effectively and get others to understand what you are trying to say.

• As a bonus – you will also be provided with supplemental techniques and information on how to deal with the dynamics of multiple attackers and use what you’ve learned in different types of interpersonal relationships.

TESTIMONIAL:

“Dr. Scott’s book is a must-read for anyone who feels they are being verbally bullied at work. The book offers practical advice, guidelines and exercises for evaluating and dealing effectively with workplace bullies. You’ll learn how to stop feeling powerless and start using effective verbal defense strategies to resolve conflict.”

Janet Attard
www.businessknowhow.com

IN 84% OF THE CASES WORKPLACE BULLYING IS DIRECTED TOWARDS WOMEN … AND, IN MOST CASES, THEY WILL OFTEN ENDURE IT FOR ALMOST 2 YEARS BEFORE FILING A COMPLAINT!

WHAT WILL THIS BOOK DO FOR YOU?!

No matter what reason you use for buying this book … when it’s all clear, the main purpose behind this book is to develop your own skills and abilities for dealing with difficult people.

The book Verbal Self Defense in The Workplace is written for the reader — to give you, as the reader, specific tools, techniques and exercises that you can practice … things that you can be certain will improve how you handle those annoying people in life who seem to just “push your buttons!”

• This book does an excellent job of giving you all the skills and abilities necessary to address inappropriate and unacceptable language and behavior from both clients and co-workers.

• Through the process of doing this you will be developing inner resources such as a greater self confidence in dealing with difficult people.

• You will have the ability to gain a deeper and more meaningful understanding of bullies, their behaviors and their issues.

• Through the whole book you will be constantly gaining a deeper sense of respect for yourself and your own perspective — and at the same time a greater respect for the people you work with (both good and bad).

• The resulting will go a long way to improving your working environment and will ultimately increase the efficiency, effectiveness and positive attitude of yourself and the people around you.

• Subsequently, leading to an improvement in customer service resulting in greater customer loyalty and an overall increase in business revenue — meaning, an increased sense of job security for you!

• By the end you will have learned self-awareness, self-control, increased sensory awareness, easy ways to generate the right word at the right time — everything you need — plus, 6 simple steps which allow you to effectively overcome workplace bullies!

So … what will this really be worth to you? … for your ability to be a more effective communicator when dealing with difficult people in this world – the value will be endless!

WHERE CAN I GET A COPY? IS IT AVAILABLE IN STORES YET?

YES! … the new book has been officially released and is currently available on Amazon!

OR! … if you’d like to get a copy right now and begin your verbal self defense training immediately then
you can click the following link:

TESTIMONIAL:

“Daniel’s use of explaining his ‘6 steps’ simply allows for the reader to gain ready insight into effective tools he or she can apply to everyday occurrences in and out of the office.”

Drew Van Brunt
MSW Separation & Divorce Coach
Victoria, BC

ABOUT THE AUTHOR: DR. DANIEL SCOTT, Msc.D.

You may be wondering who I am and what makes me such an expert on Verbal Self Defense … well that is a good question …

MY BACKGROUND …

Having grown up in a family environment afflicted with mental illness and emotional abuse I developed a strong interest in behavioral psychology … and since then I have done extensive training in the field of Neuro Linguistic Programming (the science of human behavior) …

… today I have transformed my passion into a career and have become am a dedicated, life long trainer and consultant of NLP!

With almost a decade of experience in this field, I have worked towards developing a specialization in Verbal Defense Tactics since 2004 …

THE HISTORY OF VERBAL SELF DEFENSE …

The actual Verbal Self Defense Model had its birth at NLP University in Santa Cruz, California where I achieved my NLP Trainer and Consultancy Certification in 2004 — while I was taking the program I met dozens upon dozens of NLP trainers from around the world … almost all of them offering input to help me build this new technique for Verbal Self Defense …

… and it was with their feedback I was able to put together a simple, 6 Step Model utilizing both hypnotic and cognizant language patterns from NLP to help people find appropriate and professional ways to handle both verbal and non-verbal abuse at work and at home.

HOW I KNOW IT WORKS …

During the research and testing phase of development this new model was put to the test while I worked in the liquor service industry for over 2 years — working with bartenders and servers learning how to properly deal with intoxicated (and often aggressive) patrons using nothing more than Verbal Self Defense … the exact same process taught in the book!

Throughout the entire journey — from concept to development — I have been blessed with some amazing opportunities to meet and learn from a few of the world’s most renowned facilitators and leading experts in the fields of NLP, interpersonal communication and behavioral change technology … including:

Robert Dilts

Judith DeLozier

Sid Jacobson

Suzi Smith

… and these are just some of the people who inspired me through the creation of this phenomenal, innovative and easy 6 step process for Verbal Self Defense taught in the book … the same process that is so effective for addressing your needs PLUS still respecting the personal boundaries of others!

OF ALL THE TARGETS WHICH BULLIES CHOOSE TO VICTIMIZE, 49% ARE CHOSEN SIMPLY BECAUSE THEY ARE NICE PEOPLE … AND IT’S BELIEVED THAT AS MANY AS 10% OF ALL SUICIDES MAY BE RELATED TO BULLYING TYPE ABUSE!

And this is why … today, I am determined more than ever to give this amazing new tool for self care to the world … the most significant step in accomplishing this goal being the release of this amazing new book!

TESTIMONIAL:

“The tenants [Dr. Scott] promotes in his book are so fundamentally in line with my own that I feel like he’s been inside my head. I felt the same way the first time I read Stephen Covey, which means he’s in very good company…

This is an important piece of work. Reading through it identifies the fact that so few people are even aware of how their behaviour affects others, and that workplaces are not doing enough to coach their staff on the importance of honouring each other’s lives and perspectives.”

Laura Allard
Career Developer
Victoria, BC

ANSWERS TO OTHER FREQUENTLY ASKED QUESTIONS

Q. How effective is the material in the book for solving workplace bullying?

A. The skills and techniques taught in the book are extremely effective for addressing workplace bullying in any form … and to be certain of that I put these skills and abilities to the test in a highly charged and aggressive environment — a place known for most extreme situations of workplace conflict!

Working in a local pub well known to be a dangerous place, I was forced to constantly practice and tweak the original Verbal Self Defense model for over 2 years … until I finally had a process that worked EVERY TIME!

… and everything I learned to think and do is presented to you in the book!

Q. Has this helped other people? How do I know it works?

A. Yes, the material covered in this book has helped many other people. I know this because I have been offering the same exercises and information through public workshops for Verbal Self Defense training over the past 3 years …

… in fact, it has been so effective that some workshop participants convinced their employers to have me present this same material in corporate seminars as well as one-on-one training for staff members … a few of these organizations have been:

Nestle Purina

Kardel Industries

Cornerstone Properties

Canadian Union of Public Employees

Greater Victoria Teachers Association

Shoreline Community School

The Esquimalt Inn

… and now, businesses and organizations can have one more tool in the fight against workplace bullying — simply having a copy of this book in the office to help show everyone that the company is proactive in their efforts to stop bullying behavior in their working environment!

Q. Do I really need this book? Who is this book written for?

A. This book is written for people just like YOU! … the 6 Steps for Verbal Self Defense to Stop Workplace Bullying is for office workers and service industry staff — anyone who deals with individuals that become angry or confrontational with an organization’s employees and volunteers …

… this includes anyone who works in high stress environments or anyone with a job that requires them to deal with the public on a daily basis — a few examples of these kinds of industries include people working in:

Health Care

Education

Youth Sports

Municipalities and Government

Libraries

Universities and Colleges

Social Services

Public Transportation

Emergency Services

Airlines

Retail Service and Sales

Another type of organization that will benefit greatly from this book is any non-profit groups and social out-reach programs that deal with homelessness, drug addiction recovery and mental health issues in our community … as well as their volunteers who are required to solicit donations in order to fund the organization.

Q. How will the book teach me Verbal Self Defense? Are there exercises or examples in the book?

A. Absolutely YES! The book is filled with exercises specifically designed to work with the natural ways people learn and develop new behaviors … and along with all the exercises there are also examples of how to apply everything you learn to real life situations and events!

In the process of reading the book you will be taken through step-by-step procedures for how to think, act and speak — everything you need to be as effective as possible at verbally defending yourself.

AND!

If you’d still like even more exercises beyond the ones you learn in the book, we’ve recently released a brand new Verbal Self Defense e-Workbook which is a 91 page doanloadable training manual filled with over 20 new exercises to take you even further than what you get from the new book!

Q. Can I read an excerpt from the new book?

A. Yes … I’ve extracted a part of chapter four that will give you a little idea of what the book will be like … ( Note: This is a PDF file — Adobe Reader is Required. ) …

… and this is just a small snippet of the actual book, which is almost 300 pages jam packed full of powerful tools and techniques to help you develop your incredibly strong verbal self defense skills easily and effortlessly!

Do you have any other questions?

… if so, please feel encouraged to contact me through our contact page … just CLICK HERE.

TESTIMONIAL:

“I really appreciate your book – I am getting a little frustrated with the victim-mentality out there and the idea that targets don’t play an active role in their own circumstances. So, thank you for offering up some real and tangible advice about communication – which provides empowerment, as opposed to counseling – which facilitates the victim-mentality.”

Catherine Mattice, MA
Workplace Bullying Expert
www.noworkplacebullies.com

I am both very pleased and very excited to have this opportunity to publish this fantastic book filled with so much powerful information to help people around the world! This is the chance of a lifetime for us to help anyone, anywhere effectively deal with mentally and emotionally abusive clients, colleagues, co-workers and supervisors — to effectively put a stop to workplace bullying … and I can only do it with your help …

Every person who buys this book and learns these skills will be one more person in our world leading by example — effectively putting a stop to bullying behaviors with a polite and professional attitude …

… with your help we can take another step to end verbal abuse …

For all the wonderful people who are planning to order a copy … I extend my deepest gratitude … and together we can build a better world free from bullies and bullying behaviors!!!

THANK YOU!

Respectfully,

Daniel Scott, Ph.D.

Verbal Defense Tactics Training and

Soaring Success Personal Excellence Coaching