Christmas can be a stressful time of year for everyone … tempers run high and patience can run short — a perfect storm for verbal abuse in an endless number of family and shopping situations.
Here’s a little something to help put it in perspective…
BTW, you can blame Jodie, head of public relations and promotions, for [...]
Effective Verbal Self Defense require you to know your intention — it’s one of the key elements I teach in my new book (www.VerbalSelfDefenseBook.com).
The reason is, if you have at least an idea of what it is you want in a situation then you can figure out what you need to say. However, if you [...]
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