Verbal Self Defense Tactics

Statistics Canada has shown that 35% of women experience emotional abuse in their relationship. Everything from threats of physical harm to persecution and blame to the withholding of affection can cause emotional distress.

Sources of such abuse not only include spouses but parents as well. Even as adults we sometimes need to deal with our parents. Have you or someone you know ever had their parents belittle their opinions in front of their spouse or children? It can leave you feeling upset and you don’t know what to do.

When unexpected passive-aggressive attacks come up Verbal Self-Defense allows you a quick and direct means to deal with them. Verbal Self-Defense gives you a way to know what to say, how to say it and what you are trying to accomplish even when you’re not prepared.

As children grow up they begin to try and assert their own identity. This process can often take on an atmosphere of conflict between parents and teens.

By using Verbal Self-Defense you can both effectively handle disrespectful behavior, like constantly using a sarcastic tone of voice, while also demonstrating a way to deal with conflict more appropriately. In this way both you and your teenager can become clear on rules and expectations while understanding and respecting each others boundaries.

Children also need to know how to handle verbally aggressive people. Verbal Self-Defense can help them learn to do that. By sharing your understanding of Verbal Self-Defense you can teach your children how to properly deal with the unwelcome or inappropriate behaviors of others.

Something as basic as “name calling” for young children, or as drastic as “unwelcome touching” for teenager can be difficult for them to know how to handle. Verbal Self-Defense is simple enough for even a child to follow and clear enough that even they will know what to say and how to say it.

It might be funny for a teacher to make light of a student but it’s not always funny for the student being teased. What do you say when the person you’re dealing with is in a position of power?

If there was only one easy, proper and effective way to tell someone who has power over you to behave then this Verbal Self-Defense model is it. Make it clear that you can stand up for yourself and you expect to be treated with respect no matter who you’re dealing with.

As workplace bullying becomes a more defined and recognized problem in our society we need an effective way to deal with these kinds of behaviors. In an example such as when a supervisor constantly changes the working guidelines in the office it can create a very stressful and unpleasant working environment.

By following the steps of Verbal Self-Defense you can have a clear and professional means to speaking with your supervisor that is both respectful and understanding. This allows for more easy and relaxed inter-office communication and creates a more positive atmosphere for all the employees.

People are all different and those differences can sometimes lead to conflict. In a situation where a co-worker might have a different attitude about certain topics it can lead to a certain level of discomfort for you to work with them.

When you don’t know how to negotiate a difference in values between staff members or between yourself and a colleague, Verbal Self-Defense can give you the tools you need. Using the simple six step process you can directly address the issue and stop any problematic or offensive behavior, like crude behavior or obscene humor.

Occasionally customers can become very upset about the service or products they receive. Sometimes they can even become angry to the point they start insulting or degrading the customer service representative they’re speaking to.

When this happens it’s important that you can deal with the situation professionally while stopping the abusive language. Verbal Self-Defense allows you to be able to do this effectively by redirecting the focus toward the customer’s concerns. This takes care of your customer needs while still allowing for an enjoyable work environment for all staff involved.

A store clerk who treats you rudely when you ask for assistance
Often people will just ignore bad behavior and rude customer service only to never patron the establishment again. Why allow your experience to be ruined if you don’t know what to say or how to say it? How do you speak up without offending anyone?

This Verbal Self-Defense model gives you the power to do exactly that. Acknowledge someone and then tell them what you expect free of being worried you’re being mean. This model helps you to know what to say and still allows you to say it in your own words.

In some industries we need to deal with clients that can become very upset or even distraught due to circumstances. Emergency room doctors and nurses work in this type of environment all the time.

Verbal Self-Defense can help you efficiently and effectively handle clients who become emotionally unstable and don’t know what to do. Taking control and knowing how to give clear and proper direction will allow you to be more confident in your abilities to maintain a positive atmosphere in these types of situations.

Even when it’s late at night, in an isolated place and someone intimidating approaches you, it’s important to know how to stay calm and speak up. Verbal Self-Defense gives you the permission to take care of yourself and the confidence that you’ll do it right.